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How it all began

September 11, 2016

I started working as a carer almost twenty years ago. The thought that I could make a difference and brighten the life of someone living their last years, or ease the daily struggles of a vulnerable person really appealed to me. I worked in several care settings but noticed that people placed in a Care Facility often seemed lost, confused and lonely. which is completely understandable; Imagine spending your entire lifetime building a home with love and memories and then having to leave it all behind. Being thrown into a foreign environment, with complete strangers and a set routine that differs greatly from your own is enough to make anyone uncomfortable - imagine suffering from dementia and being placed into a whole new world. How would you feel?

 

After realising this, I chose to leave the care home sector and became a home support worker - promoting independence through support. But I found that my schedule was ridiculously tight and I was constantly running late as I vowed to never leave a client with unmet needs. Whilst this is something I don't regret (and something that I stick to today), I would often be apologising for not sticking to the routine that they had requested simply because my schedule was too tight to allow for wiggle room. This is enough to upset someone's routine, and routine is important especially for those with Dementia. I'd often never visit the same client more than a handful of times, which prevented clients from becoming comfortable and made it difficult for me to fully learn each individual's unique needs. My colleagues felt the same, and I quickly became disheartened with the whole care sector and left it all behind - left feeling that profits were being put before quality care. I moved on to became a cleaner for a well known company but again felt as if quick was more important than quality, never quite happy with the tasks I had done - always having to leave things half done. Maybe I'm a bit of a perfectionist.. who knows.

 

I missed caring, but didn't miss working as a carer. A few weeks later I came home to a very touching letter from a very dear client which helped me to realise that I could make a difference, and that my way of working, whilst incompatible with the companies I had worked for, worked. This letter gave me the drive to branch out on my own, to offer an affordable care package to vulnerable people with my own personal touch, Clean&Care offers quality domestic care that concentrates on your personal needs, from daily ironing, meal and medicine preparation, to days out or just a cup of tea and a chat.

 

If you or someone you know could do with some support get in touch for a chat

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